Apple Pay

It’s easy and can be done in a couple of ways!

On your iPhone or Apple Watch through Pioneer Mobile (Pioneer Member Card only)

1. Sign into Pioneer Mobile on your iPhone.

2. Go to Menu, then tap Settings.

3. Scroll down to Apple Pay and select Set Up Apple Pay.

4. Follow the onscreen instructions to add your Pioneer Member Card debit card.

5. If you have an Apple Watch and it’s paired with your iPhone, Pioneer Mobile will allow you to provision to your watch, iPhone or both.

On your iPhone through the Wallet app:

1. Open the Wallet app.

2. Press the plus sign in the upper right corner.

3. Follow the onscreen instructions to add your Pioneer Member Card debit card or Pioneer Mastercard.

On your Apple Watch through the Apple Watch app:

1. Open the Apple Watch app on your iPhone.

2. Tap Wallet & Apple Pay and select Add a credit or debit card.

3. Follow the onscreen instructions to add your Pioneer Member Card debit card or Pioneer Mastercard.

4. You can also set up your Apple Watch through Pioneer Mobile (see above).

If you’re using an iPhone 6 (Plus), 6S (Plus), 7 (Plus), 8 (Plus), or SE, hold it to the payment terminal with your finger on the home button. A beep and vibration will confirm your payment.

If you’re using an iPhone X, XR, 11 Pro (Pro/Max), 12 (Pro/Max), 13 (Pro/Max), double-click the side button and then glance at your iPhone to authenticate with Face ID. Hold the top of the iPhone near the contactless reader. A beep and vibration will confirm your payment.

For an Apple Watch, hold the watch to the payment terminal and double click the side button. A tap and a beep with confirm your payment.

Pioneer Trust Member Card debit cards and Mastercard credit cards are currently available for Apple Pay. They can be set up through the Wallet App or Pioneer Mobile app.

Yes, you can add your card to one or more eligible Apple devices, up to a total of 9 devices.

The first card added to Apple Pay is automatically set to be the default card. To change your default card, open the Wallet app, hold and drag your Pioneer card to the front.  You may also:

1. Open Settings and select Wallet & Apple Pay

2. Select Default Card under Transaction Defaults and choose your Pioneer card.

Yes, there are no fees to use or register you card with Apple Pay. Each transaction in Apple Pay will count as an additional transaction, if you pay transaction fees for your account. Your wireless carrier may charge additional fees for data usage.

No, your account number is replaced with a secure digital number known as a token. The token represents your Pioneer Member Card debit card or Pioneer Mastercard and is used to make secure purchases, in-app and in-store.

Apple Pay works on the following devices:

• iPhone 13; iPhone 13 Pro; iPhone 13 Pro Max
• iPhone 12; iPhone 12 Pro; iPhone 12 Pro Max
• iPhone 11; iPhone 11 Pro; iPhone 11 Pro Max
• iPhone X
• iPhone SE
• iPhone 7; iPhone 7 Plus
• iPhone 6s; iPhone 6s Plus; iPhone 6; iPhone 6 Plus
• Apple Watch paired with iPhone 5 or later

No, a network connection is not required to make a payment, but it is recommended to receive transaction alerts.

Refunds are initiated by the Merchant at their Point of Sale (POS) terminal, following the same rules as refunds do today. It’s recommended that you bring your physical card with you.

You can suspend/delete your card through iCloud by logging into icloud.com and changing the status of your device to lost. You should contact us if you can’t access icloud.com to change your device status to lost.